compliance
Compliance, Governance & Ethical Business
Shipping • Logistics • Marine • Trading • Tea & Consumer Brands
This page summarizes how JAR GROUP and its entities — including JAR LIMITED, JAR WORLD MARINE, JAR WORLD SHIPPING LINE, JAR WORLD LOGISTICS, JAR TEA and NISSUL — approach legal compliance, regulatory obligations, data protection and ethical conduct across our operations in Bangladesh and worldwide.
🏛️ Our Core Compliance Pillars
JAR GROUP follows a set of core compliance pillars that guide all business units — from shipping and logistics to marine crewing, trading and tea brands. These pillars support regulatory alignment, risk management and ethical decisions.
Each legal entity within JAR GROUP operates based on valid registrations, licenses and approvals from competent authorities in Bangladesh and, where applicable, international bodies.
- RJSC company registration under Bangladeshi law.
- Trade licenses and BIN/VAT registration for commercial activities.
- Customs, port and shipping credentials for logistics operations.
- Marine / crewing license and related approvals for JAR WORLD MARINE.
We apply Know Your Customer (KYC) and Know Your Business (KYB) procedures in line with local regulations and bank expectations to reduce risk of money laundering, terrorist financing and fraud.
- Collection of essential documents (license, registration, ID) for counterparties.
- Screening of counterparties where reasonably possible.
- Rejecting transactions that appear unlawful or inconsistent with declared business.
- Cooperating with banks and authorities on legitimate information requests.
JAR WORLD MARINE PVT LTD operates with Marine / Crewing License MLA-082 and follows the principles of the Maritime Labour Convention (MLC 2006) and national Seafarers Recruitment and Placement Service Rules.
- Ensuring seafarers are properly certified and medically fit as per rules.
- Providing transparent information on contracts, wages and conditions.
- Cooperating with owners, managers and flag states on compliance issues.
- Avoiding unethical recruitment practices and hidden charges to seafarers.
We store and use personal / business data in a way that is proportionate to our operations and respectful of privacy. This includes data collected through websites, emails, forms and offline documents.
- Limiting access to sensitive data to authorised staff on a need-to-know basis.
- Using secure channels where possible for financial and identity information.
- Not selling customer data to third parties for unrelated marketing.
- Retaining records for regulatory and contractual periods, then disposing securely.
🛡️ Anti-Fraud, Bribery & Business Ethics
JAR GROUP takes a zero-tolerance approach to bribery, corruption and fraudulent misrepresentation. We aim to build long-term trust, not short-term gains.
Our policy is that employees, agents and representatives must not offer or accept bribes to influence a business decision, whether in the private sector or with public officials.
- Prohibiting improper payments, kickbacks or “under-the-table” commissions.
- Recording payments and expenses honestly in our books.
- Rejecting demands that clearly conflict with law or ethical standards.
We avoid making false claims about capacity, pricing, schedules or approvals. Where there is a risk of delay or operational difficulty, our practice is to inform customers honestly and early.
- Not promising transit times or outcomes beyond our realistic control.
- Clarifying responsibilities between shipper, consignee, carrier and agent.
- Respecting contracts, local laws and industry norms in every trade lane.
🌐 Website, Email & Digital Communications
For your safety, please ensure you are dealing with authentic domains and email addresses that belong to JAR GROUP, and treat unknown senders with caution.
Our primary information portal is JARINFO.COM. Other official domains include
jarlimited.com, jar.world, jarshops.com, nissul.shop
and related sites under JAR GROUP.
- Business emails typically end with these domains (e.g.
@jarinfo.com,@jarlimited.com). - We do not use free webmail IDs for sensitive contracts or payment instructions.
- If in doubt, cross-check the sender via our Contact Directory.
Content on JARINFO.COM and related sites is provided for information and marketing purposes. While we strive for accuracy, the latest contractual terms and tariffs will always be those agreed in writing between parties or published officially by authorities.
- Do not rely solely on website figures for legal, tax or financial decisions.
- Always request written quotations and contracts for shipments or projects.
- Respect copyrights and trademarks of JAR GROUP and third parties.
📣 Reporting Concerns, Complaints & Whistleblowing
We encourage staff, partners and customers to raise genuine concerns about suspected wrongdoing, fraud or safety issues connected to JAR GROUP activities.
If you believe there has been a breach of law, serious policy violation, unsafe practice or unethical behaviour, you may contact us through the following channels:
- Email our compliance team: compliance@jarinfo.com
- Write to our head office address listed on our contact page.
- In urgent cases, call our main office phone: +88 02334419123.
We take concerns raised in good faith seriously and aim to handle them with discretion, fairness and without retaliation against staff or partners who responsibly raise issues.
Deliberately false or malicious allegations are not acceptable and may themselves violate our policies or applicable law.
ℹ️ Important Legal Disclaimer
The information on this page describes JAR GROUP’s current understanding and approach to compliance and ethics. It is not a substitute for independent legal advice or consultation with regulators. Local and international regulations may change over time, and our internal policies are updated accordingly.
In case of any inconsistency between this page and signed contracts, official regulations or written instructions from authorities, those official documents will prevail.
