Governance

Governance & Compliance • JAR GROUP | JAR LIMITED
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G Governance & Compliance — JAR GROUP

Governance & Compliance

JAR LIMITED and JAR GROUP operate under documented registrations, ISO 9001:2015 quality management, MLC 2006 crew-manning compliance and a speak-up culture for partners, staff and seafarers.

Registered company: JAR LIMITED (CH-13496/2019) ISO 9001:2015 certified MLC 2006 compliant crew recruitment (MLA-082)
Verify Company Compliance & Certificates Speak Up / Raise a Concern JAR at a Glance Client Testimonials
Governance Framework
How JAR GROUP structures responsibilities, documentation and decision-making from the board and founder to individual service lines in shipping, logistics, marine, trading and brands.
Structure
  • JAR LIMITED is the registered company and brand owner under which multiple divisions operate: JAR WORLD Shipping Line & Marine, JAR WORLD Logistics, JAR TEA, NISSUL and related entities.
  • Strategic oversight and public representation are led by the Founder / Managing Director, supported by division heads for shipping agency, logistics, crew manning, trade and consumer brands.
  • Core decisions with legal or financial impact (contracts, service agreements, license renewals) are reviewed at JAR LIMITED level to ensure alignment with registrations and compliance duties.
  • Operational SOPs are documented for port agency, freight forwarding, crew recruitment, trading and tea/brand operations and updated as regulations or partners’ requirements change.
Assurance & Oversight
  • External audits and inspections for ISO 9001:2015 and MLC 2006 compliance.
  • Memberships and approvals with recognized chambers, trade bodies and classification / audit entities.
  • Documented checklists for KYC, sanctions screening and basic due diligence for new partners.
  • Group-wide speak-up process via jarinfo.com/speak-up for reporting concerns or suspected non-compliance.
Compliance Pillars
Key systems and standards that guide how JAR GROUP manages quality, crew welfare, safety and legal obligations.
ISO 9001:2015
Quality management framework for document control, customer communication, internal auditing and continual improvement across shipping, logistics, crew manning and brand operations.
MLC 2006 & Crew Governance
Compliance with MLC 2006 and Seafarers Recruitment & Placement Service Rules 2005 for JAR World Marine Pvt Ltd and crew manning services — including contracts, wages, welfare and complaint handling.
National Laws & Licensing
Registration with RJSC, city corporations and port/customs authorities; trade licenses, port credentials, customs forwarding licenses and BSTI / Tea Board approvals for tea and consumer goods.
Customer & Partner Protection
Clear terms of engagement, documented service scopes, written communication on charges and proactive clarification when regulations or circumstances affect customers or ship owners.
Crew & Staff Welfare
Focus on fair recruitment, transparent salary communication, timely documentation and a channel for crew or staff to raise issues without fear of retaliation via the Speak Up page.
Documentation & Digital Records
Use of written SOPs, digital archives, contract files and email trails to ensure decisions can be verified by banks, regulators, ship owners and partners when required.
Policies & Codes of Conduct
High-level summary of key policy areas. Detailed written policies will be published progressively on this page and related compliance pages.
People & Conduct
  • Commitment to treat staff, crew, agents and vendors with respect, regardless of position, gender, religion or nationality.
  • Expectation that all employees avoid bribery, facilitation payments and unethical shortcuts in dealings with ports, customs or private parties.
  • Recruitment and promotion decisions are to be based on competence, performance and documented behaviour, not personal favoritism.
  • Harassment, discrimination or abuse of power is not acceptable; concerns can be raised through line management or directly via the Speak-Up channel.
Business Integrity & Data
  • Commitment to provide honest quotations, clear breakdowns of local charges and accurate schedule information as far as commercially possible.
  • Customer and crew data (IDs, contracts, contact details) are to be handled carefully and shared only with parties who need the information for legitimate operational reasons.
  • Use of official bank accounts, official receipts and written confirmations to minimize disputes and support transparent audits.
  • Marketing, testimonials and case studies aim to be truthful and supported by real work performed for customers and partners.
Detailed written policy documents (e.g. anti-bribery & corruption, data protection, crew welfare guideline, HSE statement) may be provided to partners, ship owners and regulators upon request and will be gradually published in the Compliance section.
Verification & Due Diligence for Partners
How banks, ship owners, principals, suppliers and dealers can verify JAR GROUP and obtain documents for their internal compliance checks.
  • Use the company verification page at jarinfo.com/verify to check core registrations, certificates and basic company profile.
  • Review the Compliance & Certificates page at jarinfo.com/compliance for ISO, MLC and key approvals.
  • Visit JAR at a Glance at jarinfo.com/jar-at-a-glance for a visual summary of registrations, trade licenses and memberships.
  • For service-specific checks (shipping agency, freight forwarding, crew manning, tea exports), visit the relevant division pages under jarinfo.com/divisions.
  • Banks, classification societies and principals can request signed company profile PDFs and certificate copies directly from the head office or via the contact directory.
  • The Contact Directory at jarinfo.com/contact-directory lists official emails and phone numbers for each division to reduce the risk of fraud or impersonation.
  • Independent feedback from customers and partners is available at the Testimonials page.
Speak Up & Concerns
A simple process for crew, staff, suppliers, dealers and partners to raise concerns about misconduct, safety or non-compliance connected to JAR GROUP.
Who can raise a concern?
  • Seafarers and their families working or planning to work through JAR World Marine (or related agencies).
  • Staff and representatives within JAR GROUP divisions.
  • Ship owners, charterers, overseas agents, banks and insurers.
  • Suppliers, dealers, distributors and customers of JAR TEA, NISSUL and other brands.
How to raise a concern
  • Submit a report via the dedicated Speak Up page with as much detail as possible (dates, documents, people involved).
  • For urgent issues, contact the head office using the official contacts listed on the Contact Directory.
  • Concerns will be reviewed confidentially and, where appropriate, corrective actions will be taken and documented.
JAR GROUP aims to treat every genuine concern seriously and to avoid any retaliation against those who raise issues in good faith.
This Governance & Compliance page is a living document and may be updated as regulations, licenses and certifications evolve. For the latest documents, always refer to the Verification and Compliance pages.